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Procurement and Supply-Chain Professional with experience in Operations, Project, and People Management. Transitions easily from strategic planning to tactical execution. High level viewpoint reinforces knowledge when designing and executing efficient operating strategies to meet business goals and demands. Committed to team improvement and impacting team success.

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Professional Experience:

Karst Resources LLC
September 2017 – Present
Owner

Procurement, Contracts, and Supply-Chain Consultation providing solutions for capital purchases and long-term development focused department evaluation meant to increase efficiency in supply side operations.

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Humana, Inc.
November 2021 – Present
Remote Senior Consumer Experience Professional – (Senior OnShore Project Manager)

Key Accomplishments

● Lead project to reduce overhead and labor costs for outbound provider phone calls, resulting in annual savings of $2MM+
● Project Development Lead for “Get Next” tool, improving outbound call efficiency by automating the process, decreasing lead time by multiple days, eliminating need for manual review and 3 days of processing
● Responsibility for automating compliance processes and migration of providers to self-service tools within Availity

Primary Responsibilities

● Manage multiple high impact projects for Provider Integrity department simultaneously
● Establish project goals, metrics, and timeline to ensure they stay on task, and remain beneficial to organizational goals
● Organize and monitor UAT, ensuring that testing standards are met and process and programs function as anticipated, engaging these business areas when updates need to be made ad hoc
● Support change management deliverables and agile project documentation and processes

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Express Scripts Inc.
June2014 – August 2017
Procurement Manager

Key Accomplishments

● Developed strategic procurement plan and forecasting model to maximize gross margin and maintain supplier relationships. These forecasting improvements increased fill-rate resulting in additional sales of over $46MM in less than one year. ● $7.5MM+ in direct cost avoidance by identifying and solving for gaps in integration process, organized a team to correct issues and prevent future occurrence. ● Developed department training and compliance program to ensure proper training resulting in measurable compliance increase of 82%
● Overhauled strategy to maximize supplier payment of fees and discounts resulting in $890k+ per year in additional revenue.
● Altered contract review process, resulting in added ability to negotiate favorable outcomes both annually and as supplier metric scores dictated. ● Oversaw and implemented processes to achieve 83.6% reduction in excess Inventory ● Anticipated demand of products for various Clean-Rooms during period of extreme market shortage –preventing a direct loss of over $6.6MM
● Improved prompt-pay capture rate from 90% to 99.9% by streamlining interdepartmental processes and implementing additional vendor scoring methods to decrease disputes on supplier billing.

Primary Responsibilities

● Managed all functional areas of the purchasing team – purchasing all products for national distribution network handling specialty pharmaceuticals and supplies.
● Work closely with Finance, A/R, A/P, Sales, and IT Departments to ensure proper reporting and compliance needs are consistently met.
● Accountable for ordering and maintaining supply of inventory valued in excess of $4 Billion, annually.
● Key contact for contract and pricing negotiations.
● Implemented progress reporting program for both Sr. Leadership visibility and implementation of measures to maintain continued success daily using Six Sigma Principles. ● Set department goals and managed ongoing performance using KPIs, exceeding corporate expectations in safety, quality, delivery, productivity, cost, inventory, and morale. ● Directed monthly Physical Inventory counts and reconciliation process ensuring the security, viability, and accountability of products and supplies ● Operational Project lead for implementation of Oracle WMS system for Specialty Division of the business. Ensuring smooth transition and proper training for affected personnel.

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W.D. Laramore Mfg., Inc.
May 1999 – December 2013
Office Manager / Procurement Manager

Key Accomplishments

● Implemented outgoing shipment quality assurance checks, reducing quality and quantity errors by 25%
● Negotiated terms and pricing structure with common freight vendors, increasing discounts from an average of 22% to an average of 76%
● Negotiated pricing agreements, terms, and delivery schedules of all incoming parts and supplies while decreasing costs and improving on-time deliveries by 30%
● Established and Maintained supplier relationships by incorporating new vendors, reducing costs, and streamlining vendors to provide added value.
● Negotiated discounts through blanket orders, stocking agreements, part substitution, and increased vendor understanding of final product
● Instituted service follow-up surveys to assure all customer needs have been met
● Developed individualized equipment setup plan for customers

Primary Responsibilities

● Operational Control areas included Production, Logistics, Procurement, HR, IT, Payroll, Accounting (A/R, A/P) and GAAP requirements
● Liaison between high priority customers and departments, communicating customer need and establishing deliverables
● Organized troubleshooting of technical and scheduling issues throughout duration of projects
● Implemented spreadsheet creation and maintenance system to provide data relevant to situational concerns
● Managed Department, including but not limited to; contract negotiations, creating quotes, proposals, price plans, and purchase orders
● Monitored job performance, progress, and cost for contracts
● Oversaw all purchasing department activity with multiple direct reports
● Managed all domestic and international freight logistics balancing customer delivery requirements with company performance targets

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Education:

Florida State University: Tallahassee, Florida – Master of Business Administration

University of Florida: Gainesville, Florida – Bachelor of Science in Business Administration